Privacy Policy Contents
Introduction
Hijau44's Commitment to Your Privacy
At hijau44, we understand how sensitive your personal information is. When you register, make a deposit, play, or simply browse our platform, you are trusting us with your personal data – and we take that trust seriously.
This Privacy Policy details what information we collect, why we collect it, how it is used, and the security measures we take to keep your data protected at all times. This document is written in plain language because we believe you deserve to know clearly how your information is handled.
1. Introduction and Policy Scope
This Privacy Policy is issued by hijau44 and applies to all users who access or use our platform, whether through the website hijau44.fun or our official mobile app. It explains our privacy practices and your rights regarding the personal information we hold.
We operate in accordance with international data protection standards and the guidelines of Malaysia's Personal Data Protection Act (PDPA). This means we only collect data that is strictly necessary, store it securely, and never sell it to any party for marketing or commercial purposes.
1.1 Who Is Responsible for Your Data?
Hijau44 acts as the data controller for all personal information collected through our platform. Any privacy or data protection enquiries can be directed to our support team via in-platform live chat or by email at [email protected].
1.2 Policy Changes
Hijau44 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated to you via your registered email or an in-platform notice at least three days before the changes take effect.
2. Information We Collect
We collect various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
2.1 Information You Provide Directly
- Full name as stated on your identity card.
- Active email address for account communications.
- Mobile number for two-factor authentication.
- Date of birth to verify the minimum age requirement of 18 years.
- Current residential address for KYC compliance.
- A copy of your identity document (MyKad or passport) during the KYC process.
- Registered payment method details (bank account number, digital wallet owner name).
2.2 Information Collected Automatically
- IP address and general location data (state/city) based on IP.
- Device type, operating system, and web browser version used.
- Gaming session data including date, time, and session duration.
- Deposit and withdrawal transaction logs.
- Account activity records such as logins, password changes, and settings updates.
2.3 Information from Third Parties
In some cases, we may receive information about you from payment service providers or identity verification agencies we use to meet KYC compliance and anti-money laundering (AML) requirements.
| Data Type | Resources | Primary Purpose |
|---|---|---|
| Identity information | Current user during registration | KYC verification, fraud prevention |
| Transaction data | Payment system | Deposit & withdrawal processing |
| Device & IP data | Automatic upon access | Account security, fraud detection |
| Gaming activity data | Gaming platform | Responsible gaming, support |
| Cookies & session tracking | User browser | User experience, internal analytics |
3. How We Use Your Information
Every piece of data we collect has a clear and legitimate purpose. We do not collect data excessively, nor do we use it for purposes not stated here without your consent. Here are the primary ways we use your information:
3.1 Account Management and Services
- Creating and managing your user account.
- Verifying your identity during login and high-value transactions.
- Processing deposits and withdrawals securely and accurately.
- Providing access to suitable games and promotions.
3.2 Security and Compliance
- Detecting and preventing fraudulent activity, money laundering, and platform abuse.
- Meeting applicable KYC and AML legal requirements.
- Reporting to authorities when required by law.
3.3 Service Improvement
- Analysing usage patterns to improve the overall user experience.
- Tailoring content and promotional offers based on your preferences.
- Resolving technical issues and improving platform performance.
3.4 Communications
We use your contact information to send important account notices, security updates, and — with your consent — promotional offers. You can unsubscribe from promotional emails at any time through your account settings.
4. Information Sharing and Disclosure
Hijau44 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are certain situations where we may need to share your information with trusted parties:
4.1 Trusted Service Providers
We work with approved service providers to help operate the platform, including payment processors, identity verification service providers, and technical infrastructure suppliers. All third parties are bound by strict confidentiality agreements and may only use your data for purposes specified by hijau44.
4.2 Legal Requirements
We may disclose your information to government authorities, regulatory bodies, or courts if required by Malaysian law or a valid court order. In such situations, we will notify you where permitted by law.
4.3 Business Transfers
If hijau44 is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. You will be notified via a clear notice before any such transfer takes place, and the new privacy policy will apply.
5. Data Security and Encryption
Protecting your data from unauthorised access is one of hijau44's highest priorities. We continuously invest in the latest security infrastructure to keep your information safe at all times.
5.1 Technical Security Measures
- 256-bit SSL Encryption: All data transmitted between your device and our servers is protected by military-grade SSL encryption.
- Two-Factor Authentication (2FA): An extra layer of security that ensures only you can access your account.
- 24/7 Monitoring: An automated monitoring system that detects suspicious activity in real time.
- Data Segregation: Player funds are held separately from the company's operational assets in protected accounts.
- Regular Security Testing: Security audits and penetration testing are conducted regularly by independent security experts.
5.2 Your Account Security
While we take all reasonable steps to protect your data, account security also depends on your own actions. We recommend always using a strong and unique password, enabling 2FA, never sharing your login credentials with anyone, and logging out of your account after each session.
6. Cookies and Tracking Technologies
Hijau44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you on subsequent visits.
6.1 Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Functional Cookies: Remembering your preferences such as language and display settings to deliver a more personalised experience.
- Analytics Cookies: Helps us understand how users interact with our platform for internal improvement purposes. This data is anonymised.
- Security Cookies: Used to detect suspicious login attempts and protect your account.
6.2 Managing Cookies
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect platform functionality and your overall gaming experience.
7. Your Rights as a User
As a hijau44 user, you have certain rights regarding your personal information. We are committed to fully respecting and facilitating the exercise of these rights.
Right of Access
You have the right to request a copy of all personal information we hold about you at any time.
Right to Rectification
If any of your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
Right to Erasure
In certain circumstances, you may request that we delete your personal information, subject to applicable legal retention requirements.
Right to Object
You may object to the processing of your data for direct marketing purposes or in cases where we rely on legitimate interests as the legal basis.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider if you choose.
Right to Restriction of Processing
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
8. Data Retention and Deletion
Hijau44 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.
8.1 Retention Period
- Active account data is retained for the duration your account is active, plus five years after account closure for legal compliance purposes.
- Financial transaction records are retained for seven years in accordance with Malaysia's financial regulatory requirements.
- Customer support communication logs are retained for three years.
- Anonymous analytics cookie data is retained for no more than 26 months.
8.2 Deletion Process
When data is no longer needed, it is securely deleted using industry-standard methods that ensure it cannot be recovered. Physical documents, where applicable, are destroyed using shredders that meet security standards.
9. Third-Party Links
The hijau44 platform may contain links to third-party websites or services, such as payment providers. Please note that this Privacy Policy applies solely to the hijau44 platform. We are not responsible for the privacy practices of any third-party websites or services. We encourage you to read the privacy policy of every website you visit.
10. Changes to This Privacy Policy
Hijau44 may update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. The latest version of this Privacy Policy is always available on this page with a clear effective date.
For material changes, we will send a notice to your registered email address or display a prominent notice on the platform at least three days before the changes take effect. Continued use of the hijau44 platform after changes take effect will be considered your acceptance of the updated policy.
Our Protections
The Six Privacy Pillars of hijau44
Military-Grade Encryption
All data transmitted between you and our platform is protected by 256-bit SSL encryption — the same technology used by leading banking institutions.
Two-Factor Authentication
An extra layer of security ensures only you can access your account, even if your password falls into the wrong hands.
Player Fund Segregation
Your funds are held in a separate account that cannot be touched for company operational purposes — a guarantee that keeps your money safe at all times.
Real-Time Fraud Monitoring
Our AI system continuously monitors every transaction and login session to detect and block suspicious activity before it affects you.
Malaysia PDPA Compliance
Our operations are fully compliant with Malaysia's Personal Data Protection Act, ensuring your rights as a Malaysian user are always protected.
No Data Selling
Hijau44 has never and will never sell, rent, or trade your personal information to third parties for any commercial purpose.
Frequently Asked Questions
Hijau44 Privacy FAQ
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